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$35,000 credits
Unlock our Yext deal and access $35,000 credits, saving you up to $35000 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.
$35,000 credits
Unlock our Yext deal and access $35,000 credits, saving you up to $35000 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.
General information about Yext
Information is central to delivering a satisfying customer experience today. Consumers want to find the information they are looking for in a fast and relevant way. Beyond search engines, information is strategic on every channel: website, app, mapping services, voice assistants, or social networks. However, ensuring a search experience worthy of the name across all these channels is a complex process.
Fortunately, Yext is the perfect solution to meet your business needs. This SaaS-based software brings together modern and innovative search solutions. Whatever your sector of activity (hotels, ecommerce, restaurants, retail, health, etc.), Yext is able to answer your users’ questions.
On an online store, customers will be able to easily find the ideal product. Yext search is also adapted to improve the conversion rate via SEO landing pages tailored for visibility and performance. Yext Answers allows you to integrate directly on your website a search engine able to understand natural language and to bring complete and precise answers to your customers.
Finally, Yext also makes your life easier! Indeed, it is able to help you improve your online reputation via the reputation management solution. The latter allows you to find the customer reviews in a few seconds. You can then respond to your customers quickly and effortlessly.
Yext features
An ideal software solution for customer experience optimization
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Give your customers a premium experience
Through on-site search, ecommerce search, local listings, or public information management, you provide your customers with the relevant and quality information they are looking for, anywhere, anytime.
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Improve the efficiency of your business
Search is strategic to your business. Creating local pages optimized for search, managing customer reviews, and tracking customer information via analytics reports are all essential data to optimize your business process.
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Benefit from a state-of-the-art platform
Yext’s artificial intelligence search understands natural language because it is built on a powerful knowledge graph and powered by several optimized algorithms. This makes it easy for you to take advantage of the latest AI advances.
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Customize Yext to your own needs
The platform provides SDKs, APIs, and robust documentation to allow your development team to customize Yext. They can then design a custom search experience created specifically for your business.
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Connect Yext to all essential tools and services
Yext Knowledge Network connects the Yext platform to more than 100 digital services, including Apple, Alexa, or TripAdvisor. App Directory connects your tools such as Zendesk, Google Data Studio, or WordPress to the platform. These numerous integrations facilitate your work and make the various actions more fluid.
Yext: Pros & Cons
Pros
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Centralization: The platform gathers and manages all your company’s information
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Functionality: You can check the consistency and the update of your online information, as well as your reputation
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Evolution: Improvements and updates are constant
Cons
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Customer service: Support can be time consuming and inefficient
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Pricing: Depending on the services chosen, the cost can be high
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Complexity: Some features are difficult to understand and this can make it difficult to get good results
Why is Yext better than other Customer Support software?
Yext has more options than Semrush: 136 vs 103
Yext is more versatile than Algolia: 136 vs 24
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