General information about Trainn
It can be difficult to show a customer the benefits of a product without the use of video. Whether it’s short tutorials, integration videos, or training videos, professional and educational presentations are essential to facilitate customer adoption and foster loyalty.
This is what the Trainn platform is all about. Indeed, it centralizes the whole customer training process in one place. You just have to record your screen and then share the video on all the necessary channels. These can be links or video hubs as well as e-learning academies.
The qualities of Trainn are numerous: you can let an AI transform texts into voice-overs, update a video without changing its URL, share your videos on a large number of channels, but also benefit from complete statistics on video performance and learner engagement.
The benefit of simplifying this phase of product distribution is that it saves your product, marketing, and support teams a lot of time. They can then focus on the adoption and improvement of the product.
Secret's take about Trainn
Professionalism (that's how you spell it, right?) is very important in a business.
Trainn is the video creation platform that allows you to create high-quality videos for your customers. Start by creating your tutorials, training videos and presentations and watch your customer loyalty improve.

Mary O'Brien
Customer Success Manager
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What is Trainn used for?
Trainn is a versatile software designed to streamline customer training processes for small businesses. By centralizing all training content, it allows businesses to easily create and share professional video tutorials, integration guides, and more. For instance, a small tech company could use Trainn to create step-by-step software usage guides, saving their support team valuable time. The software's AI voice-over feature can turn written instructions into engaging audio content. Additionally, Trainn's analytics provide insights into video performance and customer engagement, aiding in the continuous improvement of training materials. Furthermore, the ability to update videos without changing URLs ensures seamless content updates.Trainn pricing
Premium
Contact sales
Learning academy
SSO authentication
Videos to PDF export
Video download
Free
Unlimited walkthrough videos
Unlimited instant videos
Video sharing
Video embed
Studio
$99
/ month
End user attribution
End user analytics
Unlimited collections
Voiceover
Trainn features
Improve your adoption and retention rates
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Create professional quality videos
The tool allows you to quickly and easily create content for all your business needs: product presentations, thumbnail videos, videos for onboarding, for training, or for an online knowledge base.
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Benefit from a smooth flow
Trainn allows you to be agile and efficient. It features powerful integrations with YouTube and Intercom to ease the creation process. Then, once the video is created, the platform ensures a fast and efficient multi-channel distribution.
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Offer a video knowledge base to your customers
Thanks to integrated tools, it is very easy to build a knowledge base or an online academy. From onboarding to retention, provide your customers with essential information and comprehensive, personalized video learning programs.
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Collaborate across teams
Trainn's collaboration tools help you bring your team together in one place to streamline and speed up the review process. You can easily share your videos with multiple stakeholders, collect feedback, and make changes in real-time, without ever leaving the platform.
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Update your videos at any time
As your product grows, you don’t need to replace your videos as they become outdated. With Trainn you can quickly and seamlessly update all existing videos without changing their URL.
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Add voice-overs to your video with ease
Artificial intelligence turns your text into a voice-over. You can choose different voices, accents, rhythms, and even add background music. This way, the result adapts to your storytelling and you produce quality content in record time.
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Customize a video knowledge base like never before
With Trainn, you can make your video knowledge base more engaging and interactive than ever before by adding clickable hotspots, thumbnails, and calls-to-action to your videos. With just a few clicks, you can turn your static videos into an engaging, interactive experience that drives customer engagement and retention.
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Optimize your video content for search engines
Trainn's powerful analytics and SEO tools help you optimize your videos for search engines like Google and YouTube. You'll get insights on which videos are performing best and which ones need improvement, so you can make data-driven decisions and get more traffic to your website.
Trainn: Pros & Cons
Pros
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Centralized training hub: Trainn consolidates customer training, enabling easy screen recording and multi-channel sharing for various platforms
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AI-enhanced features: Trainn's AI voice-overs, URL-consistent updates, and detailed performance analytics enhance training quality and engagement
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Effective customer engagement: Trainn leverages video presentations for seamless customer understanding, aiding product adoption and loyalty-building
Cons
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Integration complexity: Trainn's integrations with external platforms could be limited, influencing data exchange and compatibility
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Pricing variability: Pricing plans may differ in features, necessitating careful assessment to align with diverse budget considerations
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Initial learning curve: Users might require time to acclimate to Trainn's functionalities, affecting immediate integration into workflows
Why is Trainn better than other Video software?
Trainn has better positive reviews compared to Fitsw: 100 vs 90
Trainn is better at customer service than Fitsw: 4.7 vs 4.5
Trainn has better positive reviews compared to Thought industries: 100 vs 94
Trainn is better at customer service than Thought industries: 4.7 vs 4.5
Trainn is better at value for money than Whatfix: 5.0 vs 4.6
Trainn has better positive reviews compared to Heroku: 100 vs 96
Trainn is better at customer service than Heroku: 4.7 vs 4.0
Trainn has better positive reviews than Webflow: 100 vs 93