General information about The SaaSy People
The SaaSy People help businesses just like yours to delight their existing customers while you focus on growing your business. They understand that in today's competitive landscape, providing exceptional customer support is crucial for maintaining customer satisfaction and ultimately, driving business growth. That's why they offer a range of solutions tailored to meet your unique needs.
Whether you prefer to use your existing support tools such as Zendesk, Freshdesk, Gorgias, or Intercom, or migrate to the in-house platform, the choice is yours! The team of UK-based representatives are experts in customer support and will ensure that your customers' issues are always fully resolved. They understand that every customer interaction is an opportunity to leave a positive impression of your business, and are committed to making sure that happens.
It's important to remember that customer retention is five times cheaper than customer acquisition. By partnering with The SaaSy People, you're not only protecting the money you spend on attracting and converting new customers, but also investing in the long-term success of your business. They believe that by providing exceptional customer support, you can nurture strong relationships with your existing customer base and turn them into loyal advocates.
The SaaSy People are passionate about helping entrepreneurs like you succeed. Their mission is to provide you with the tools, expertise, and support you need to grow your business while saving costs. Through Secret’s marketplace, you can access amazing SaaS deals for platforms just like The SaaSy People, connect with SaaS experts, and join a worldwide network of entrepreneurs. Start making a profit and build a sustainable business with Secret.
50% off on the annual plan plus an exclusive zero onboarding
Unlock our The SaaSy People deal and access 50% off on the annual plan plus an exclusive zero onboarding, saving you up to $10000 for your startup. There are over 310+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our The SaaSy People promo codes, coupons and credits valid in December 2023.
What is The SaaSy People used for?The SaaSy People software is a game-changer for small businesses seeking to enhance their customer service while focusing on growth. It offers customized solutions, allowing businesses to either integrate existing support tools or migrate to its in-house platform. For instance, a small online retailer can seamlessly handle customer inquiries and complaints via Zendesk, ensuring every issue is resolved satisfactorily. This not only saves costs on customer acquisition but also fosters customer loyalty. Moreover, through Secret's marketplace, businesses can access exclusive SaaS deals and connect with a global network of entrepreneurs, further enhancing their growth prospects.
The SaaSy People pricing
Set number of hours 5 days a week
Support through email, phone, live chat and social media
8 hours per day, 5 days a week
Support through any channels you choose
The SaaSy People features
Multi-channel as standard
The SaaSy People can communicate with your customers across all of your existing channels including social media. They can use your existing support platform or CRM, such as Zendesk, Freshdesk, Intercom etc. or migrate you into the in-house platform.
The SaaSy People analyze interactions with your customers to constantly improve the service, ensuring complete customer satisfaction.
The SaaSy People understand that every business has different needs, which is why they offer flexible pricing plans to match your specific requirements. You'll never pay for services you don't need.
Expert customer success
In addition to the support team, you'll have access to a network of experienced SaaS professionals who can provide valuable guidance and mentorship as you grow your business. The SaaSy People are committed to your long-term success.
Get started in as little as one week
The SaaSy People can onboard you in as little as one week. During the onboarding call, they ask you to share all of the information and knowledge the team will need to support your customers.
Scale quickly & easily
Scale-up and down as you need. The SaaSy People know support volumes can spike unexpectedly during certain events, or during planned events like holiday seasons and planned promotions. Your SaaSy Account Manager will work with you to ensure there is always sufficient coverage on your account to prevent your customers from waiting for a response.
Your dedicated SaaSy Account Manager will work closely with you to understand your unique business needs and provide tailored support to meet them. Say goodbye to cookie-cutter solutions.
The team uses powerful analytics tools to gain deep insights into your customers' behavior and identify opportunities to improve your business processes and customer experiences.
Why is The SaaSy People better than other Customer Support software?
The SaaSy People has better positive reviews than Freshchat: 85 vs 79
The SaaSy People is better at customer support than Freshchat: 4.6 vs 4.2
The SaaSy People is a better solution for customer support than DoneDone: 4.6 vs 4.4
The SaaSy People is more versatile than DoneDone: 52 vs 12