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6 months free on Growth plan
Unlock our Snapcall deal and access 6 months free on Growth plan, saving you up to $532 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.
Up to $532 in savings
You can access this deal even if you're already signed up for Snapcall
Deal selected for FREE
6 months free on Growth plan
Unlock our Snapcall deal and access 6 months free on Growth plan, saving you up to $532 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.
Secret's take about Snapcall
Facilitate customer communications by enabling instant calls from your website. Not only does it make life easier for your customers and users, you ensure that you only need to take high value calls thanks to the smart voice support feature. Wins all round.
Mary O'Brien
Customer Success Manager
General information about Snapcall
With SnapCall, not only are customer calls more efficient, but their satisfaction is also enhanced. They can reach you quickly and even rate the quality of the call.
So that your team doesn't receive tons of calls, it is also possible to segment targets and only give access to the calls to some of them. The platform quickly collects data from your users so you can best respond to their issue.
Snapcall features
Optimize customer communications and improve satisfaction.
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Record calls
SnapCall allows you to record your exchanges and then listen to them again, to better meet your customers' needs.
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Access data analysis
The interface offers you statistics on calls received or made, user behavior, location, satisfaction and much more.
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Offer targeted voice assistance
Choose the target clients you want to give the option to call you, as well as the stage in their journey where this opportunity occurs. You can also choose your available times for these calls.
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Get all the information you need for your call
The tool gives access to information about the customer making the call including: their location, their previous interaction history with your company, their purchase intent, etc.
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Give access to calls from your website or app
Offer your customers the option to contact you from any page of your website. You can customize the call button and your customers will just have to click on it.
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Implement smart call buttons
Connect your call button to specific agents and their numbers, or to your other tools such as Zendesk.
Why is Snapcall better than other Customer Support software?
Snapcall has more positive reviews than Zendesk: 100 vs 87
Snapcall is better at support than Zendesk: 5.0 vs 4.1
Snapcall is more suitable for small businesses thanks to its good value for money than Zendesk: 4.9 vs 4.2
Snapcall has better positive reviews compared to Slack: 100 vs 96
Snapcall is better at customer service than Slack: 5.0 vs 4.6
Snapcall pricing plans are more competitive than Slack: 4.9 vs 4.7
Snapcall has more positive reviews than CallHippo: 100 vs 84
Snapcall is better at support than CallHippo: 5.0 vs 4.6
Snapcall is more suitable for small businesses thanks to its good value for money than CallHippo: 4.9 vs 4.2
Snapcall pricing plans are more competitive than Freshdesk: 4.9 vs 0.1
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