LiveChat Promo Code

Secret's take about LiveChat

Your business depends on your customers (no pressure, customers!). That means you and your team must provide the best customer service possible.

With LiveChat, you can speed up your response time to your visitors, answering their questions and boosting their satisfaction. Start converting your customers now!

Mary O'Brien

Customer Success Manager

LiveChat promo code: $150 credits (Team, Business and Enterprise Plans)

Discover our LiveChat promo code and coupons that give you access to $150 credits (Team, Business and Enterprise Plans) and up to $150 savings in June 2022. In the last 90 days, this LiveChat promo code has been used 170 times. This exclusive LiveChat deal is available for new LiveChat customers. With Secret, you can benefit from 210+ verified deals and discounted prices to save money on the best SaaS and subscriptions services for your startup.

General information about LiveChat

With LiveChat you increase the satisfaction of your website visitors and increase their chances of converting.

Thanks to its chat feature, your team can offer users quick and real-time assistance. This means, you can answer any questions, without them having to give up, or wait for long minutes for your customer service to answer by email or phone call.

After each conversation, users can rate your customer service which you can then analyze and monitor to make improvements if necessary.

LiveChat features

LiveChat features

• Set up optimized and customized chats

  Personalize chat and provide your users with quick responses, thanks to saved and predefined answers. Send them documents if needed, and keep track of all your conversations for more personalized responses.

• Boost user engagement

  Create a chat that calls out to your visitors and ask them to fill out a form to get their contact information immediately. Centralize all their information in the tool.

• Optimize customer service performance

  Create and manage tickets from the platform when the question cannot be resolved immediately by chat: categorize them so that the right agents can answer them.

• Manage teams

  Define groups of agents so that each one can handle requests that match their skills. Set up the number of requests they can handle simultaneously as well as the times they can be called upon.

• Contact your prospects from multiple channels

  Respond to requests from your website, your application, or via SMS, Whatsapp or Facebook thanks to the many LiveChat integrations.

• Access reports on your agents and their performance

  Find out how many chats your agents handle, how many missed chats, user satisfaction, response time, chat duration and more.

• Secure your data

  Connections to LiveChat are encrypted to ensure the security of agent and user data. You can also block spammers.

Alternatives to LiveChat

Freshdesk

$1,250 credit (credits only apply on the Pro Plan)

Intercom

95% off on the Advanced Intercom features and on the Early Stage Academy

LiveAgent

$120 credits on any plan

Zendesk

6 months free of both Zendesk Suite and Sales CRM (any edition)

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