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Freshdesk

Customer service software to optimize your client communication

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

$1,250 credit (credits only apply on the Pro Plan)

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$1250 savings

On your Freshdesk subscription

Redeemed 166 times

In the last 90 days

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Secret's take about Freshdesk

A customer service department that is overwhelmed by requests coming from everywhere inevitably leads to the loss of (potential) customers.


With Freshdesk this won't happen anymore thanks to a software that centralizes all requests, and where agents can work together as a team to give fast and high quality answers to ensure satisfied customers!

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Mary O'Brien

Customer Success Manager

Freshdesk promo code: $1,250 credit (credits only apply on the Pro Plan)

Discover our Freshdesk promo code and coupons that give you access to $1,250 credit (credits only apply on the Pro Plan) and up to $1250 savings in June 2022. In the last 90 days, this Freshdesk promo code has been used 166 times. This exclusive Freshdesk deal is available for new Freshdesk customers. With Secret, you can benefit from 210+ verified deals and discounted prices to save money on the best SaaS and subscriptions services for your startup.

General information about Freshdesk

The Freshdesk Support Desk tool will simplify the work of your customer service teams. Its intuitive interface allows centralization and better management of tickets and customer requests in real time.


With task automation and recurring request detection, the tool provides appropriate responses in a flash with its chatbots and recommendations.

Interested in Freshdesk? Get $1,250 credit (credits only apply on the Pro Plan) on Freshdesk with our promo code and save up to $1250.

Freshdesk pricing

Growth

$15

/ user / month

Automation

Marketplace apps

Custom email server

Ticket fields & status

Pro

$51

Custom reports and dashboards

Customer segments

Up to 5 products

Extendable API limits

Enterprise

$83

/ user / month

Email bot

Unlimited products

Audit log

Agent shifts

Freshdesk features

Freshdesk features

  • Optimize ticket management

    Manage tickets received from different platforms in a single inbox. For greater efficiency, your teams can predefine responses and automate different actions on received tickets.

  • Give users autonomy

    With Freshdesk chatbots and widgets, your users can get the help they need at any time. Pop-ups are also available to instantly offer the right solutions to your users.

  • Ensure team collaboration

    Tickets can be shared within the team to allow collaboration on issue resolution. Assign different tickets to certain agents, or let Freshdesk handle this: depending on their workload, skills, etc.

  • Access customized performance reports

    Track your performance with customized reports on your teams and agents. Schedule a recurring delivery date to receive reports directly to your inbox.

  • Strengthen data security

    Customize your SSL certificates to secure your domain or URL. Create secure access for your agents from anywhere, using their IP and single sign-on scripts.

Interested in Freshdesk? Get $1,250 credit (credits only apply on the Pro Plan) on Freshdesk with our promo code and save up to $1250.

Alternatives to Freshdesk

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$1,250 credit (credits only apply on the Pro Plan)