LiveAgent Promo Code

Secret's take about LiveAgent

Offer faster and more efficient customer support, with shorter response times, leading to higher customer satisfaction and therefore more sales!

Mary O'Brien

Customer Success Manager

General information about LiveAgent

LiveAgent will allow your team to manage more tickets, from a single platform. They won't miss anymore requests and will be able to respond efficiently by accessing communication history or collaborating with colleagues.

Boost engagement with your prospects and customers thanks to chat widgets enabling real-time interaction with your agents and cloud-based call centre and management.

With optimised satisfaction and engagement, you'll soon be boosting your sales!

LiveAgent pricing

LiveAgent features

LiveAgent features

• Optimize customer request management

  LiveAgent's ticketing software allows you to access all requests from a single interface: chats, emails, calls, forums, social networks, etc.

• Chat with your customers live

  The chat software will allow you to communicate in real time with your customers, and assign the request to the best qualified agent through automation.

• Access a call center

  With the omnichannel and dematerialised VoIP call centre software, you will be able to exchange voice calls for a better conversion rate: transfer your calls, record them, make video calls, etc.

• Boost the efficiency of your FAQ

  Provide a knowledge base that your users can use at any time to answer their most frequently asked questions.

• Create a customer community

  With the customer portal, they can discuss with each other in forums to solve problems and exchange best practices, and you can also share necessary resources and information.

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