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95% off on the Advanced Intercom features and on the Early Stage Academy
Unlock our Intercom deal and access 95% off on the Advanced Intercom features and on the Early Stage Academy, saving you up to $1132 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.
95% off on the Advanced Intercom features and on the Early Stage Academy
Unlock our Intercom deal and access 95% off on the Advanced Intercom features and on the Early Stage Academy, saving you up to $1132 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.
Secret's take about Intercom
Intercom will have you forming relationships with your customers that are stronger than those with your own family! Support your customers like never before.
Intercom is the tool that will allow you to be present from the beginning of your customer's journey to the purchasing decision and beyond. Answer and communicate with your customers across all platforms when they need it, and improve lead conversion and user satisfaction.

Mary O'Brien
Customer Success Manager
General information about Intercom
Intercom’s the one tool you need to reach your customers across every step of the lifecycle. It lets you understand who your customers are and their journey so you can better segment and target them: create bots on your website, schedule meetings, chat in real-time, send e-mail or even push notifications, and more. Intercom will help you enhance your conversions and sales while strengthening your customer relationships.
Intercom pricing
Starter
$74
/ month
Chat & email support
Shared inbox
Reporting dashboards
250+ integrations
Intercom features
Communicate efficiently with your customers through their journey and never miss an opportunity again.
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Collaborate with your team
Create share inboxes for your different teams (sales, marketing, customer success) and work together, using notes and mentions, to answer specific customer questions.
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Automate conversations
Set-up chat bots easily on your website and app to deliver automated answers quickly
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Chat with your customers in real time
Schedule meetings or give selected customer segments access to a chat box and communicate with them in real time.
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Access data to personalize customer conversations
Intercom gathers all the customer's data so you immediately know who you are talking to, and the actions they have taken on your website.
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Easily onboard new customers
Create product tours to guide your customers through your website and your products.
Intercom: Pros & Cons
Pros
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Quick installation: Intercom’s software is quick to set up, deploy, and get up and running
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Knowledge base: The solution offers robust documentation
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Custom chatbots: By connecting to your technology stack, chatbots can automate workflows efficiently
Cons
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Customer support: Customer service on Intercom’s platform is unresponsive
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Pricing: The pricing plans for this communication tool are relatively high
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Complex integration: Integrating the software with your CRM and database can be time consuming
Why is Intercom better than other CRM software?
Intercom has more positive reviews than Zendesk: 91 vs 87
Intercom is better at support than Zendesk: 4.6 vs 4.1
Intercom has more features than Zendesk: 160 vs 110
Intercom pricing plans are more competitive than Freshdesk: 4.1 vs 0.1
Intercom is better at number of features than Freshdesk: 160 vs 33
Intercom has more features than HubSpot: 160 vs 96
Intercom Partner Agencies & Experts
It is with the greatest care that we have selected the best agencies and experts across the world to help you implement, use, and optimize Intercom.
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