General information about Instatus
In order to stay in touch with your customers, satisfy them, and keep them loyal, it is essential that they have access to information about the status of the services you offer at all times. Indeed, a breakdown or malfunction can happen at any time. So you need to be proactive and have a solution for quick status updates.
The Instatus solution has been developed to address these specific issues. In just a few minutes, this online platform generates a nice status page. It displays all the necessary information to the customer in the shortest possible time. In this way, dissatisfaction and frustration do not have time to build up among customers, because you meet their needs before they even have to formulate them.
Customers are satisfied even during service downtime because they have access to quality information. This increases customer confidence in the reliability of your company and significantly reduces the creation of trouble tickets. This reduces the burden on service departments and allows your agents to focus on the tasks at hand.
In short, Instatus keeps customers happy and loyal over the long term. In addition, your company saves valuable time and significantly reduces costs because Instatus makes it possible to deploy powerful status pages at a very competitive rate.
1 year free on Pro Plan
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Custom number of pages
99.99% Uptime SLA
Multiple SAML connections
Use your domain
Unlimited teams & subs
Use your domain
Inform your customers online at any time
Communicate your status with ease
Instatus allows you to define your components and service groups. With a few clicks, you can add incidents, maintenance periods, and templates. Your customers are always aware of the technical status of your online services.
Customize your page according to your preferences
Design the page to perfectly match your brand image. You can customize the logo, colors, HTML, CSS and JS codes. Plus, multiple language support is ideal for international businesses.
Easily automate your status
Save time by automating your status page with over 10 monitoring integrations. You can connect the solution with many popular services including Pingdom, Datadog, Uptime Robot, New Relic and PagerDuty.
Inform customers in real time
With Instatus, your company’s customers have access to reliable information and know the status of the service at all times. You can send them updates via the channel of your choice: SMS, email, Slack, Webhooks, MS Teams or Discord.
Build customer loyalty
With Instatus, your customers don’t have to create trouble tickets and wait for a response. You are proactive and give them the information they want in a timely manner. You build customer loyalty by providing an excellent customer experience.