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A centralized and optimized messaging service

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Freshdesk Messaging is the tool that will allow you to optimize your customer service by communicating with your prospects through various messaging channels. The centralization of all your conversations in one inbox, as well as the creation of chatbots, will boost the efficiency of your team and the satisfaction of your customers.

1 deal available for Freshchat
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1 deal available for Freshchat
90% off the first year

Up to $100000 in savings

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Deal selected for $19

90% off the first year

90% off the first year

Unlock our Freshchat deal and access 90% off the first year, saving you up to $100000 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.

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Secret's take about Freshchat

Times are changing, and so are your customers: to optimize your communication with them you need to be present everywhere, all the time.

Sounds impossible? Not with Freshdesk Messaging!

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Mary O'Brien

Customer Success Manager

General information about Freshchat

With Freshdesk messaging your team will gain speed and efficiency in no time. This tool allows you to set up a unique chatbot on all your messaging apps and website, in order to be available at any time to answer customers and prospects.

Each conversation is then transferred to a single inbox and assigned to a team member if you wish. With predefined responses and the ability to collaborate directly with multiple team members, your team ensures quick and quality responses.

Interested in Freshchat? Get 90% off the first year on Freshchat with our promo code and save up to $100000.

Freshchat pricing


Up to 100 agents

100 campaign contacts

Chatbots and analytics

Inbox views



/ user / month

Up to 2,000 bot sessions per month

500 campaign contacts

Assignment rules

Canned responses



/ user / month

Up to 3,000 bot sessions per month

500 campaign contacts

Auto resolve

Live translate



/ user / month

Up to 5,000 bot sessions per month

500 campaign contacts

Allowed IPs and domains

User authentication

Freshchat features

Optimize customer communication and satisfaction

  • Respond quickly to customer requests with the chatbot

    Quickly and easily create a single chatbot for all your applications. This way, you can provide 24/7 customer service.

  • Communicate in 33+ languages

    Freshdesk Messaging allows you to choose among 33+ languages, the one that suits you best for your messaging. With its live translator, you can also communicate instantly with your customers and prospects.

  • Communicate with customers via your various messaging apps

    Whether your customers use Whatsapp, Messenger, Telegram, or other, you can communicate with them through all these channels, using a single inbox.

  • Optimize team management

    Automatically predefine which members are assigned to which conversations by defining their role on the platform.

  • Get real-time performance reports

    Freshdesk Messaging allows you to get personalized reports on your team, as well as on each team member, in real-time.

  • Boost your team's productivity

    Each message received is centralized in a single platform, and predefined responses are set up to be able to answer as quickly as possible. Conversations can also be assigned to certain agents in a few clicks.

Freshchat: Pros & Cons


  • Ease of use: The interface is easy to learn and intuitive
  • Features: The online chat software offers many advanced services and can be easily integrated with other tools
  • Customization: The chat window can be modified according to your needs and desires


  • Price: The software is more expensive than most of its competitors
  • Mobile: The mobile experience is less conclusive than the desktop version
  • Missing integrations: Some users need specific integrations that are not present
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Interested in Freshchat? Get 90% off the first year on Freshchat with our promo code and save up to $100000.

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