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4 Best Alternatives to EngageBay in March 2023

Alternatives & Competitors to EngageBay

Here are competitors or alternatives to EngageBay and other similar CRM software. You need to consider some important factors when choosing the right tool for your business that's similar to EngageBay, like the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to EngageBay that meets the needs of your business. To help you compare each service and choose the right solution, we have put together a list of the best competitors of EngageBay like: Pipedrive, Freshworks, Zendesk or HubSpot.

List of Alternatives to EngageBay

From CRM tools, we have selected the best alternatives to EngageBay based on reviews for each solution and similarities with EngageBay. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo pipedrive


Stay focused on sales and collect more leads with this lead management software

Best features

  • - Manage your prospects efficiently

  • - Track your teams' communications

  • - Insights and reports

  • - Automate your tasks

Pipedrive: Pros & Cons

Affordable pricing plan: The pricing offered by the prospecting software is affordable
Customization: From API to sales pipelines, customization is at the heart of the experience
Automation features: Pipedrive CRM software offers powerful workflow automations
Software integrations: Pipedrive does not offer integrations with SAP or Oracle
Custom fields: The number of custom fields is limited on all plans except the Enterprise plan
Customer support: Telephone support is only available in the highest price plan

Pipedrive pricing


$20 / user / month


$36 / user / month


$63 / user / month


$125 / user / month


30% discount for 12 months (up to $4,000)
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logo freshworks


Software suite for sales, marketing, and customer service teams

Best features

  • - Personalize interactions with your leads and customers

  • - Improved ticket management

  • - Collaboration

  • - Analytics and reporting

Freshworks: Pros & Cons

Quick onboarding: Easy to learn, your employees can quickly start using it
Automation features: The Sales and Marketing tool offers relevant workflow automation
Attractive pricing: This SaaS tool has attractive plans for all profiles
Customer service: Freshworks customer service is sometimes unresponsive
Lack of third party integrations: Freshworks has a limited number of integrations
French translation: Some features show gaps in translation
90% off the first year (up to $100,000)
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logo zendesk


Create a customer success support suite that is accessible and available to your customers at all times.

Best features

  • - Be available for your customers

  • - Boost your teams' efficiency

  • - Access your company's data

Zendesk: Pros & Cons

Unified workspace: Every employee finds customer information quickly and efficiently
Omnichannel capabilities: The customer service platform is ideal for providing support across all channels
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Analytics and reporting: Comprehensive and highly relevant analytics capabilities
Pricing: Customer support platform pricing plans are quite expensive
Customization: The tool’s customization features are limited
6 months free of both Zendesk Suite and Sales CRM (any edition) + 15% off for 12 months (up to $50,000)
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logo hubspot


CRM, marketing automation & customer service software suite

Best features

  • - Reporting and analytics

  • - Content management

  • - Integrations and API

  • - Automation and worklows

HubSpot: Pros & Cons

All-in-one solution: HubSpot’s suite integrates CRM, marketing and sales features
Free features: HubSpot’s Core CRM tool is available for free
Customization: The platform allows you to customize many elements to suit your business and sales processes
Pricing plans: From one plan to another, the price difference can be significant
Integration fees: These fees are in addition to the monthly fees and can be expensive
Marketing Automation : Deploying workflows can be time consuming and complex


2 deals available - 90% off for 1 year (up to $7,000)
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