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12 months free for Startup Basic Plan
Unlock our Customer.io deal and access 12 months free for Startup Basic Plan, saving you up to $1800 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.
Up to $1800 in savings
You can access this deal even if you're already signed up for Customer.io
Deal selected for $19
12 months free for Startup Basic Plan
Unlock our Customer.io deal and access 12 months free for Startup Basic Plan, saving you up to $1800 for your startup. Secret has over 250+ verified deals and discounts for you to save money on the best SaaS and subscription services for your startup to grow.
Secret's take about Customer.io
"Hi , I hope you are doing well. I wanted to know how your project is going at?" (Email sent at 04:37). To avoid this kind of embarrassing blanks, use Customer.io instead. Their contact management allows you to send truly personalized communications, and at the right time too (sometimes it helps).
Mary O'Brien
Customer Success Manager
General information about Customer.io
Create marketing campaigns, nurture prospects, onboard new customers, ask for feedback and launch upsell and cross-sell campaigns. At each stage of the customer journey, send personalized and targeted communications in order to maintain a strong bond with your customers.
Customer.io makes it easy to automate every marketing, sales, and customer service process you need. Your employees can finally focus on the tasks with the highest added value, starting with strategy.
Customer.io pricing
Basic
$150
/ month
Unlimited emails
SMS, Push, and Webhooks
Unlimited events and attributes
User roles & permissions
Premium
$995
/ month
90 day onboarding program
Managed deliverability
HIPAA compliance
Customer.io features
Key Customer.io features
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Segment leads and customers
Break up your audience into relevant segments to send personalized messages to each lead and customer while enjoying the benefits of automation.
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Build automated workflows
The workflow editor has an optimized interface to help you launch automated scenarios in a few clicks.
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Reporting
Easily compare the performance of your various campaigns. Create personalized reports and views in your dashboard.
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Integration and API
A powerful API and numerous integrations to let your data securely flow through all your applications.
Customer.io: Pros & Cons
Pros
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Simplicity: It is easy to use and accessible to all employees
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Integration: This software can be quickly integrated with other platforms
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Evolution: It already offers many features (automation, customization, analysis tools) and new features are being developed
Cons
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Complexity: Access to some features is difficult to perceive
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Customer service: Support can sometimes be slow
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Missing features: Users have reported specific marketing services missing
Why is Customer.io better than other Email Marketing software?
Customer.io has better positive reviews compared to Intercom: 93 vs 91
Customer.io pricing plans are more competitive than Intercom: 4.5 vs 4.1
Customer.io is better at support than Twilio: 4.6 vs 4.1
Customer.io is easier to use than Twilio: 4.6 vs 4.1
Customer.io is more suitable for small businesses thanks to its good value for money than Twilio: 4.5 vs 4.4
Customer.io has more features than Twilio: 134 vs 84
Customer.io is a better solution based on percentage of positive reviews than SendGrid: 93 vs 84
Customer.io is a better solution for customer support than SendGrid: 4.6 vs 4.1
Customer.io is easier to set up than SendGrid: 4.6 vs 4.1
Customer.io is more versatile than SendGrid: 134 vs 77
Customer.io is better at number of features than Sendinblue: 134 vs 75
Customer.io is more suitable for small businesses thanks to its good value for money than HubSpot: 4.5 vs 4.4
Customer.io has more features than HubSpot: 134 vs 96
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