General information about CleverTap
Having a great product or service is not enough. To stand out from the competition, you need to surprise the customer and increase engagement. Furthermore, it is necessary to optimize your customer retention rate, as it is much more expensive to get customers than to retain existing ones.
For this reason, the CleverTap SaaS tool is the perfect companion for the growth of your business. This comprehensive solution allows you to optimize all of your customer contact points. As a leader in mobile marketing and personalization, this software solution can be used to engage customers in an omnichannel journey, optimize campaigns and customer lifecycles, segment your app users, and get comprehensive analytics reports.
Step by step, you’ll be able to build a compelling omni channel brand experience. Moreover, the valuable features offered by CleverTap converge towards one goal: to establish qualitative and long-term relationships with your customers. Especially since the tool is ideal for collecting first-party data, which is strategic following the abandonment of third-party cookies and the importance of respecting user privacy.
Not yet convinced? You should know that CleverTap is:
- 16 billion notifications sent each day;
- 36 billion data points ingested daily;
- 3 billion devices reached;
- More than a million campaigns created each month
So there’s a good chance that CleverTap will help you accelerate the growth of your business as it has done for the famous companies Domino’s Pizza, Edenred and Bolt.
Secret's take about CleverTap
You may sometimes need to go above and beyond for your customers. They could involve you turning into a sort of social media stalker, but in a totally legal and non-creepy way. You just want to know everything about them so you can serve them better!… Right? 😄🔍📱
CleverTap is a customer engagement and retention platform that helps you analyze user behavior, segment your audience, and deliver personalized messaging across various channels 🎯 You can create targeted marketing campaigns, optimize user experiences and drive customer engagement. The SaaS platform gives you valuable insights into your user interactions, allowing you to segment your base based on different attributes, like location, demographics or app usage 📩 You can then use this data to your advantage to send personalized push notifications, app messages, emails and SMS, so you can ensure consistent communication with your audience across various channels and provide the optimal experience 📲
CleverTap is a versatile customer engagement solution that is suitable for businesses across various industries, in particular e-commerce businesses, mobile apps, and media & entertainment companies 🚀 You can engage with your customers, personalize their experiences, send targeted promotions, and provide tailored recommendations based on customer behavior and preferences. Drive your user engagement with targeted messaging across different channels, reaching your audience no matter where they are. Understand your user churn patterns better, identify at-risk users and implement strategies to improve customer retention thanks to this one SaaS software. Optimize each stage of your customer lifecyclke and drive your growth! 🌟
CleverTap has 3 different pricing plans available for you to choose from and effectively engage with your customers. Get 50% off the Startups plan with Secret and save up to $600 for your startup! 💰- More details about CleverTap's pricings
Top alternatives to CleverTap’s customer engagement and retention software include MoEngage, Mixpanel, WebEngage and Braze. Discover great deals for these types of tools and more on Secret to start saving! 💡- More alternatives to CleverTap
Customer Success Manager
50% off the Startups plan for 6 months
Unlock our CleverTap deal and access 50% off the Startups plan for 6 months, saving you up to $600 for your startup. There are over 300+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our CleverTap promo codes, coupons and credits valid in November 2023.
What is CleverTap used for?CleverTap is a powerful SaaS tool that can revolutionize the way small businesses interact with their customers. It's not just about selling a product or service, but creating an engaging customer journey. CleverTap allows you to personalize your mobile marketing, segment your app users, and get in-depth analytics reports. Imagine being able to send targeted notifications based on user behavior, or understanding your customer lifecycle to optimize retention strategies. With CleverTap, you can build a strong brand experience across all channels. Plus, it's a reliable tool for collecting first-party data, crucial in today's privacy-conscious world. Companies like Domino's Pizza and Bolt have already seen their growth accelerate with CleverTap. Your small business could be next.
Premium engagement channels
Real time product recommendations
Up to 5,000 apps
Experiment, measure & optimize
Drive growth and retain your users
Track and analyze user behavior in real-time
CleverTap's analytical capabilities are unparalleled, enabling you to collect and analyze valuable data in real-time. This helps you to gain insights into user behavior at all points of the conversion funnel, including cohorts and trends. You can use this information to continuously optimize your campaigns and improve your strategy.
Significantly increase your revenues
CleverTap's automated ecosystem is scalable and has enhanced security. Its use ensures that you can better understand your customers, segment your customer base and engage customers at any time via powerful AI/ML models.
Create cross-channel campaigns easily
CleverTap supports multi-touch integration paths through many channels like push notifications, SMS, emails or in-app messages. The platform allows you to quickly create powerful omnichannel campaigns that engage your customers across multiple channels, boosting customer satisfaction while saving you time and effort.
Effectively segment your customer base
By leveraging CleverTap's powerful segmentation engine, it is possible to finely segment your application users based on many elements such as the user’s past or current use of the application.
Benefit from a robust infrastructure
CleverTap is powered by TesseractDB. This is a database specifically designed for engagement and retention. The speed and security of the database guarantees optimal performance for your marketing strategy.
Create personalized experiences with AI-powered recommendations
With CleverTap's AI-powered recommendations, you can provide personalized experiences to each user, based on their behavior and past interactions. This feature allows you to recommend the right products, pages, and offers at the right time, increasing conversions and engagement.
Optimize your campaigns with A/B testing
CleverTap makes it easy to set up and run A/B tests on your campaigns, allowing you to optimize your messages and achieve better results. You can test different variations of your messaging, targeting, and timing to find the most effective strategy for your audience.
Automate your user retention strategy with Journeys
With Journeys, CleverTap's automated retention workflow builder, you can create personalized, multi-channel campaigns that keep your users engaged and coming back for more. You can use Journeys to set up triggered campaigns based on user behavior, such as welcoming new users, re-engaging dormant users, or rewarding loyal users.
CleverTap: Pros & Cons
Analytics reporting: The platform’s analytics features are extensive and powerful
Automation: The marketing automation options are relevant
Customer service: The Clevertap customer retention tool has an excellent customer support team
Complex to use: It is difficult for some users to integrate Clevertap into a website
Pricing plan: The price of the tool can increase rapidly depending on the size of the company
Query processing: With a large data set, slowness can be observed
Why is CleverTap better than other Customer Experience software?
CleverTap is a better solution based on percentage of positive reviews than Xeno: 92 vs 85
CleverTap is more versatile than Xeno: 80 vs 52
CleverTap has better positive reviews compared to Wigzo: 92 vs 86
CleverTap is better at customer service than Wigzo: 4.5 vs 4.3
CleverTap has more options than Batch: 80 vs 30
CleverTap is easier to set up than Customer.io: 4.5 vs 4.4
CleverTap is better at support than HubSpot: 4.5 vs 4.4
CleverTap is easier to use than HubSpot: 4.5 vs 4.4