General information about CallHippo
Making and receiving calls is still a basic but essential task for any business today. This channel, which is preferred by many customers, is essential both for managing customer complaints and for prospecting. However, it is complex to set up a set of telephones and to optimize their operation.
CallHippo is ideal for saving money and improving performance. Its cloud-based virtual phone system allows you to buy and run a professional system in less than three minutes, in more than 50 countries around the world. With it, you can easily receive incoming calls or manage your outgoing calls.
Such a system frees you from the cost and installation constraints of a traditional telephone switchboard. Calls are routed via the Internet, saving you time. CallHippo’s communication solution includes advanced features.
The virtual phone lines are analyzed by an AI to increase the productivity of the after-sales teams. This telephone exchange also supports your sales teams. Indeed, the platform can analyze performance to identify campaigns that generate calls and revenues. You can then optimize your efforts, reduce acquisition costs and see an increase in the conversion rate.
In short, CallHippo, a Voice over Internet Protocol (VoIP) service provider, is a great alternative to call centers. With its ability to handle a large number of simultaneous calls, to broadcast voice messages, and to provide intelligent call routing, it improves the efficiency of your business operations. And it’s also a must-have for delivering personalized customer experiences.
Secret's take about CallHippo
Did you know that smiling while answering the phone makes your voice sound twice as friendly? 😊📞 Or so they say… But if you smile too much, you might sound like a giggling maniac, scaring customers away faster than you can say “Can you please hold?” 😅🙈
CallHippo is a cloud-based virtual phone system and call center software that allows you to set up and manage your business’s phone operations without the need for a traditional phone line 📞 Take advantage of comprehensive features like virtual phone numbers, call forwarding, call recording, IVR (Interactive Voice Response), call analytics and more 🌐 This SaaS platform is designed to help your company improve its communication and customer service by providing you with a flexible and scalable solution to manage your inbound and outbound calls. Whether it’s for sales, customer support, or team collaboration, CallHippo aims to streamline and enhance the calling experience of your customers for the best possible journey ☁️
CallHippo is a great solution for a wide range of businesses across different industries, in particular e-commerce businesses or companies with remote teams 📲 CallHippo’s cloud-based platform allows your teams working remotely or across multiple locations to communicate effectively using virtual phone numbers and collaborative features 💡 Online businesses can also use the software’s virtual phone numbers to establish a local presence in different countries, providing customers with convenient and localized contact options. The user-friendly interface is quick to set up and manage calls from anywhere using internet-connected devices. What’s more, you have access to analytics and reportings to track and analyze your startup’s call data and make better data-driven decisions 📈
CallHippo has different pricing plans available for the different products it provides, from business phone systems to voice broadcasting. Find your perfect call center solution for your sales, support and call center teams, while also taking advantage of 50% off for 1 year with Secret and saving up to $360! 💰
- More details about CallHippo's pricingsTop alternatives to CallHippo’s virtual phone system and call center software include Vonage, Freshcaller, RingCentral and Aircall. Discover great deals for these types of tools and more on Secret to start saving! 🔍
- More alternatives to CallHippo
Mary O'Brien
Customer Success Manager
50% off for 1 year
Unlock our CallHippo deal and access 50% off for 1 year, saving you up to $360 for your startup. There are over 310+ verified deals and discounts for you to save money on the best SaaS software and apps for your small business to grow. Don't waste time, take advantage of our promotions now thanks to our CallHippo promo codes, coupons and credits valid in December 2023.
What is CallHippo used for?
CallHippo is a game-changer for small businesses, providing a cost-effective, easy-to-use virtual phone system. It eliminates the need for expensive traditional phone setups, instead routing calls via the internet. This not only saves money but also time, as the system can be up and running in under three minutes. The software's AI analyzes virtual phone lines to enhance after-sales productivity. For instance, it can identify successful campaigns, helping businesses optimize their strategies and boost conversion rates. Furthermore, CallHippo supports high-volume calls, voice messaging, and intelligent call routing, enhancing operational efficiency and enabling personalized customer interactions.CallHippo pricing
Basic
Free
Click to dial
Global connect
Teams
Call forwarding
Bronze
$20
/ user / month
Free number
SMS
Voicemail
Shared inbox
Silver
$30
/ user / month
IVR
Live call
Call queuing
Call reminder
Platinum
$50
/ user / month
Power dialer
Voice broadcasting
Conference calling
SSO
CallHippo features
Increase your conversion volume and nurture your customer relationships
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Preserve your brand image
Demonstrate your company’s professionalism with CallHippo’s many features. Whether you want to answer your customers’ questions or reach new targets, this VoIP solution is ideal for meeting customer requirements at any time.
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Benefit from relevant features
CallHippo is packed with features such as power dialer, intelligent switch, call forwarding and call music support. You have access to everything you need to perform.
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Improve your conversion rate
Make your agents’ work easier and close sales faster. Your employees improve their productivity thanks to the analysis of calls by artificial intelligence. You can then significantly reduce the cost of acquiring new customers.
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Automate your workflow
To increase your efficiency and business performance, automate pre- and post-call tasks with over 100 application integrations. Zapier, Interphone or Pipedrive are just some of the tools you can connect in a few moments.
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Deliver a quality customer experience
You can handle customer calls at any time. Intelligent call routing ensures fast, personalized responses. Your satisfied customers are then much more likely to be retained in the medium to long term.
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Real-time call analytics
Boost your business insights and make data-driven decisions with CallHippo's Real-Time Call Analytics. Monitor and analyze call metrics such as call duration, call volume, and customer feedback in real-time.
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Interactive Voice Response (IVR) system
Enhance your call routing and customer service capabilities with CallHippo's Interactive Voice Response (IVR) System. Customize automated greetings and menu options to guide callers to the right department or agent based on their needs.
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Call recording and transcription
Capture every important detail and maintain compliance with CallHippo's Call Recording and Transcription. Automatically record and transcribe customer calls, allowing you to review interactions, resolve disputes, and train your team effectively.
CallHippo: Pros & Cons
Pros
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Features: Worldwide calling, SMS, monitoring, time zone display, etc. This phone system offers many services to companies
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Simplicity: The tool is easy to use
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Customer service: The support is attentive and available
Cons
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Bugs: Users have reported some technical problems during calls
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Interface: The UX design could be improved
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Connection: It is necessary to have a good internet connection
Why is CallHippo better than other Call Centers software?
CallHippo has better positive reviews compared to Freshcaller: 83 vs 74
CallHippo is better at customer service than Freshcaller: 4.5 vs 3.8
CallHippo has more options than SnapCall: 48 vs 29
CallHippo is better at customer service than Aircall: 4.5 vs 4.2
CallHippo pricing plans are more competitive than Aircall: 4.1 vs 4.0
CallHippo has better positive reviews than RingCentral MVP: 83 vs 80
CallHippo is better at customer support than RingCentral MVP: 4.5 vs 4.0
CallHippo has better positive reviews than Openphone: 83 vs 82
