General information about Botnation
With Botnation and its drag & drop functionality, you don't need to code to create your chatbots quickly. With its AI algorithms, your bot will answer your users' most frequent questions automatically in order to assist them quickly. When they need further assistance, the tool will immediately transfer the person to your customer service department for a quick response, and to avoid losing a potential customer.
Secret's take about Botnation
No need to code or spend hours setting up chatbots for each of your platforms, Botnation allows you to do it in just a few minutes, helping you to be more reactive to your clients and users.
Customer Success Manager
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Give 24/7 support to your users.
Benefit from artificial intelligence
Botnation detects and matches keywords and phrases to always understand the requests made, even when they have typos.
Transfer conversations to your customer service team
When the requests are sensitive or more complex, the chatbot transfers the conversation to your customer service so that they can react quickly.
Import and export your collected data
Import and export your data into spreadsheets in just a few clicks.
Integrate your tools
Connect your other tools to your chatbot, such as your CRM, or Zapier for more efficiency.
Create your chatbot quickly
Thanks to its ergonomic interface and its drag & drop editor, you and your team will be able to collaborate on the creation of your chatbots, and finalize them in a few minutes.
Integrate your chatbot to all your platforms
Create chatbots for your website, Facebook Messenger or WhatsApp.
Botnation: Pros & Cons
Use: It’s a no-code tool, easy to learn.
Language: The software is French, which makes it easier to read the documentation, communicate with support and comply with GDPR.
Offers: There is a free or paid service depending on the requirements.
Channels and integrations: Some companies would need to link Botnation with other tools and social networks.
Features: Some features are still missing.
Handling: Basic computer knowledge is required for the more advanced features.