Aircall Promo Code

Secret's take about Aircall

Being there for your customers is a major asset for the growth of your startup. With Aircall answer calls from your prospects and customers from anywhere. This call-center software will allow you to follow up on your customers as a team, and to be present at all times to boost your customer relation management.

Mary O'Brien

Customer Success Manager

General information about Aircall

The telephone is at the heart of the user experience for many businesses. To ensure quality calls and to be able to meet customer expectations perfectly, it is best to deploy a cloud-based telephony solution.

For sales or customer support centers, Aircall offers a powerful and easy-to-use tool. The numerous integrated features allow you to better respond to requests, gain in responsiveness and stand out from the competition. We can mention in particular:

- The personalized interactive voice server;

- Call feedback by skill;

- Real-time dashboards;

- The powerdialer;

- Click-to-Dial.

All of these powerful features allow your teams to call 4 times faster and handle up to 80 calls per hour. This is made possible by automation that allows your staff to eliminate unnecessary repetitive tasks such as manual data entry by salespeople.

In addition, you can also monitor the performance of your teams. This allows you to identify trends and areas for improvement. You can optimize all call-related actions such as appointment setting, demonstrations or purchase decisions. All data is then available in an aesthetic and ergonomic dashboard. Various relevant KPIs used in these reports guarantee you access to comprehensive reporting.

The proof of this efficiency? Many companies have chosen to adopt Aircall. Examples include Vinomofo, Global Traver, The Cookware Company and Lynk.

Aircall features

Create value through your calls

• Deliver excellent customer service

  Aircall can be integrated into your helpdesk or CRM in minutes. Your agents have immediate access to all customer information. They can then respond fully to customer requests in a timely manner.

• Improve sales team productivity

  Through powerful automation features, your sales staff can focus on what matters most: converting customers and achieving sales targets. This makes communication more efficient, seamless and enjoyable for both your salespeople and your customers.

• Analyze performance in detail

  Integration with your CRM allows you to monitor the most relevant performance indicators and optimize your sales actions. With just a few clicks, you can track trends on a powerful dashboard and export data to BI tools.

• Deploy agents quickly

  Aircall is a telephony solution that can be accessed anywhere and anytime by your employees. In over 100 countries, this telephony solution gives you the ability to add users to quickly deploy teams remotely and effortlessly.

• Benefit from extensive integrations

  No need to change your processes. Aircall adapts to your business and provides simple connectivity to the best tools on the market. Intercom, Salesforce, Slack or Zapier work perfectly with the Aircall telephony solution.

Aircall: Pros & Cons

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